Account support
Include your account email and the affected property or room. Never send a password, token, or private key.
Contact
Start a useful conversation.
Product questions, account support, partnerships, and responsible security reports all reach the people building Launchost.
A simple path
Send the right context once.
A concise first message helps us understand the request and respond without unnecessary back-and-forth.
Product and partnerships
Describe the host problem, workflow, or collaboration you believe Launchost should understand.
Security reports
Share reproduction details privately and avoid accessing or including another person’s data.
Product feedback
Specific stories improve the product.
If something feels unclear, tell us where you started, the action you took, and the moment you became stuck. Real host scenarios are more useful than a long feature wishlist.
Support
Use [email protected] for account help, product questions, and accessibility feedback.
Privacy first
Remove guest details and sensitive documents from screenshots before sending them.
We are listening.
Send a direct note and include enough context for us to help.